SUPPORTING YOU WITH KNOX

Helping you Get Started with Samsung Knox

Samsung Knox EMM Solutions and Enrollment for Samsung, Apple, and Android Devices

Samsung Knox is setting the bar for device security. Samsung is a true business- and government-class solution for maintaining the security of the device and its content. From the hardware, to firmware, to the OS, Knox allows the most comprehensive MDM/EMM solution for your organization. Welcome to Samsung Knox.

We have three options for device deployment through EMM/MDM enrollment practices for Android and iOS devices we sell to our customers all below listed. This process is intended to help make it easier for our customers to have a smooth, out-of-the-box deployment of their smartphones and tablets that are to be enrolled in the EMM/MDM of their choice.

First, you need to set up your Samsung Knox account, your Knox Mobile Enrollment, and Knox Manage. Here are some instructions on how to get it done:

How to Create a Knox Manage Account

How to register for Knox Mobile Enrollment (see below section)

How to Enroll a Device Using the Knox Deployment App

How to Use Samsung Knox Manage

How to Activate a Knox Manage License Key

How to Create a Knox Configure Account

See a comprehensive list of Samsung Knox videos from Samsung.

SAMSUNG KNOX MOBILE ENROLLMENT (KME)

Customer registers for Samsung Account at the Samsung Knox Account Creation site
T-Mobile provides customer Reseller ID number: 2885936270
Customer provides T-Mobile their Knox Customer ID number prior to order being placed
Customer works with Samsung QuickStart for personal provider to integrate KME with their service so the devices will enroll properly.

MDM specific Integration Instructions:

Samsung Knox Manage MDM: Using Device Enrollment with Knox Mobile Enrollment

APPLE BUSINESS MANAGER (ABM)

Customer registers for Apple Business Manager Account
T-Mobile provides customer our Reseller ID number: 13913520
Customer provides T-Mobile their Apple Business Manager ID number
T-Mobile generates a contract in SFDC for Apple Business Manager, which needs to be submitted and signed (Docusign) by the customer
Customer works with the EMM/MDM provider to integrate ABM with their service so the devices will enroll properly.

MDM specific Integration Instructions:

Samsung Knox Manage MDM: Using Device Enrollment with ABM

ANDROID ZERO TOUCH ENROLLMENT

Is able to be enrolled with Android Zero Touch. A compatible device list is available online at the Android Enterprise Solutions Directory site.

Customer needs a Google Account associated with corporate email – Set up Google Account.
Customer provides T-Mobile their Zero Touch ID number.
T-Mobile provides customer our Reseller ID number: 1760110723.
T-Mobile loads the device IMEI’s into the customer portal.
Customer’s portal is integrated with their preferred mobile device management service.

MDM specific Integration Instructions:

Setting up for Android Enterprise: Getting Started with Knox Manage for Android Enterprise

Samsung Knox Manage MDM: Using Zero Touch Enrollment – Android Enterprise Only